Self-service cafeterias looks set to perform positively throughout the forecast period, with solid growth in transactions, current value sales and outlet numbers anticipated. Together with the fact that this format has a strong tradition in Poland, relatively low menu prices will ensure trade remains robust, particularly for as long as high inflation makes people inclined to exercise greater caution in their discretionary spending decisions.
More people in Poland are now consciously reducing their consumption of meat or giving it up entirely, mainly for health reasons but also due to concerns about environmental sustainability and animal welfare. Accordingly, it is expected self-service cafeterias operators will continue to expand and improve the quality of their vegetarian and vegan offers over the forecast period.
Digitalisation looks set to accelerate in self-service cafeterias over the forecast period, with chains and independents expected to embrace various technologies in an effort to enhance their competitiveness, boost margins and improve customer experiences. Most notably, more players will partner with app-based third party platforms to develop home delivery services.
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Self-Service Cafeterias
Self-service cafeterias are outlets where there is no (or limited) service content. Rather than table service, there are food-serving counters/stalls where customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be prepared quickly. For some food and drink items, customers collect an empty container, pay at the check-out, and fill the container after check-out. Free second servings are often allowed under this system. For legal purposes (and the consumption patterns of customers), this system is rarely or never used for alcoholic beverages. Self-service cafeterias do not have a cover charge, customers are either charged a flat rate for admission (as in a buffet) or pay at the check-out for each item. Some cafeterias also charge by weight. Self-service cafeterias resemble contract catering self-service cafeterias such as canteens, dining halls and cafeterias located within institutions such as a large office building, school and universities. However, fully captive contract self-service cafeterias are excluded from consumer foodservice. Unlike fast food, self-service cafeterias feature a menu comprising full, regular meals, often with a large choice of first course, main course and desserts. As cafeterias can effectively serve large number of customers with comparatively few employees, they are often found within larger complexes, for example, department stores, shopping malls, travel foodservice (motorways stations, railway stations, airports). Self-service cafeteria examples include: Ciao (Autogrill), Flunch (Agapes Restauration SA), IKEA (Inter Ikea Systems BV)
See All of Our DefinitionsThis report originates from Passport, our Self-Service Cafeterias research and analysis database.
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