The outlook for self-service cafeterias over the forecast period remains uncertain, particularly due to working-from-home trends. Ongoing urbanisation and economic challenges will favour outlets which are able to offer quick, inexpensive lunches, such as those sold in self-service cafeterias.
The conversion of the Rosenberger motorway restaurants to TQSR Group’s Rosehill Foodpark saw modest progress in 2023. In contrast to the relatively high prices and rather outdated image of traditional motorway restaurants, Rosehill Foodpark is a multi-brand food court concept offering a wide range of convenience foods at low to moderate prices.
My Indigo is a long-standing domestic brand focusing on healthy fast food such as bowls, hot pots and salads, an area in which many operators have sought to gain a toehold in Austria over the last few years. In order to differentiate in a fiercely competitive landscape, the brand and all restaurants were relaunched in the summer of 2023 under a new concept called ‘Super Natural Kitchen’.
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Understand the latest market trends and future growth opportunities for the Self-Service Cafeterias industry in Austria with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
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Self-Service Cafeterias
Self-service cafeterias are outlets where there is no (or limited) service content. Rather than table service, there are food-serving counters/stalls where customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be prepared quickly. For some food and drink items, customers collect an empty container, pay at the check-out, and fill the container after check-out. Free second servings are often allowed under this system. For legal purposes (and the consumption patterns of customers), this system is rarely or never used for alcoholic beverages. Self-service cafeterias do not have a cover charge, customers are either charged a flat rate for admission (as in a buffet) or pay at the check-out for each item. Some cafeterias also charge by weight. Self-service cafeterias resemble contract catering self-service cafeterias such as canteens, dining halls and cafeterias located within institutions such as a large office building, school and universities. However, fully captive contract self-service cafeterias are excluded from consumer foodservice. Unlike fast food, self-service cafeterias feature a menu comprising full, regular meals, often with a large choice of first course, main course and desserts. As cafeterias can effectively serve large number of customers with comparatively few employees, they are often found within larger complexes, for example, department stores, shopping malls, travel foodservice (motorways stations, railway stations, airports). Self-service cafeteria examples include: Ciao (Autogrill), Flunch (Agapes Restauration SA), IKEA (Inter Ikea Systems BV)
See All of Our DefinitionsThis report originates from Passport, our Self-Service Cafeterias research and analysis database.
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