Looking ahead, sales through self-service cafeterias will continue to see healthy growth across the forecast period, but it is unlikely that they will reach pre-pandemic levels. Growth is likely to be driven by independent players rather than chains, since the latter tend to be associated with supermarkets and hypermarkets, and these retailers are refocusing on selling freshly prepared, packaged food for home delivery and takeaway.
While the emergence of new chained self-service cafeterias is unlikely, Consorcio Mediterráneo SAC stands out as a player with scope for growth. This specialist in grilled chicken is promoting its self-service restaurant brand, Don Buffet, which was present in three shopping centres in 2023.
In Peru, buffets at affordable prices are attracting the attention of local consumers, particularly within Lima. Situated in densely populated low to mid income level areas, these establishments benefit from offering good value for money in clean, functional spaces, with a focus on traditional Peruvian dishes such as criolla.
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Self-Service Cafeterias
Self-service cafeterias are outlets where there is no (or limited) service content. Rather than table service, there are food-serving counters/stalls where customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be prepared quickly. For some food and drink items, customers collect an empty container, pay at the check-out, and fill the container after check-out. Free second servings are often allowed under this system. For legal purposes (and the consumption patterns of customers), this system is rarely or never used for alcoholic beverages. Self-service cafeterias do not have a cover charge, customers are either charged a flat rate for admission (as in a buffet) or pay at the check-out for each item. Some cafeterias also charge by weight. Self-service cafeterias resemble contract catering self-service cafeterias such as canteens, dining halls and cafeterias located within institutions such as a large office building, school and universities. However, fully captive contract self-service cafeterias are excluded from consumer foodservice. Unlike fast food, self-service cafeterias feature a menu comprising full, regular meals, often with a large choice of first course, main course and desserts. As cafeterias can effectively serve large number of customers with comparatively few employees, they are often found within larger complexes, for example, department stores, shopping malls, travel foodservice (motorways stations, railway stations, airports). Self-service cafeteria examples include: Ciao (Autogrill), Flunch (Agapes Restauration SA), IKEA (Inter Ikea Systems BV)
See All of Our DefinitionsThis report originates from Passport, our Self-Service Cafeterias research and analysis database.
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