Self-service cafeterias is set to continue to benefit the growing consumer demand for quick and convenient snacks and drinks at more affordable prices, with the channel expected to be particularly appealing to Millennials and Generation Z consumers. Negative demographic growth will limit the future growth potential of these eateries; however, innovative menus, changing consumer preferences and an improvement in the overall quality of life in the country will encourage the existing consumer base to spend more per capita on their services and products.
Self-service cafeterias are expected to reinvent their menus in order to cater to the changing preferences of younger consumers who are increasingly socially responsible. They will also increasingly target and adapt to the needs of the growing cohort of time-poor young business professionals who regularly eat out during working week.
Self-service cafeterias have been evolving to address the rising demand for convenience and cost-efficiency over the review period and this will continue over the course of the forecast period. One of the key advantages of these eateries going forward will remain the ease, flexibility and freedom consumers have when choosing what to consume and not having to wait for the food to be prepared.
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Self-Service Cafeterias
Self-service cafeterias are outlets where there is no (or limited) service content. Rather than table service, there are food-serving counters/stalls where customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be prepared quickly. For some food and drink items, customers collect an empty container, pay at the check-out, and fill the container after check-out. Free second servings are often allowed under this system. For legal purposes (and the consumption patterns of customers), this system is rarely or never used for alcoholic beverages. Self-service cafeterias do not have a cover charge, customers are either charged a flat rate for admission (as in a buffet) or pay at the check-out for each item. Some cafeterias also charge by weight. Self-service cafeterias resemble contract catering self-service cafeterias such as canteens, dining halls and cafeterias located within institutions such as a large office building, school and universities. However, fully captive contract self-service cafeterias are excluded from consumer foodservice. Unlike fast food, self-service cafeterias feature a menu comprising full, regular meals, often with a large choice of first course, main course and desserts. As cafeterias can effectively serve large number of customers with comparatively few employees, they are often found within larger complexes, for example, department stores, shopping malls, travel foodservice (motorways stations, railway stations, airports). Self-service cafeteria examples include: Ciao (Autogrill), Flunch (Agapes Restauration SA), IKEA (Inter Ikea Systems BV)
See All of Our DefinitionsThis report originates from Passport, our Self-Service Cafeterias research and analysis database.
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