Home delivery has become indispensable for restaurants around the world to continue operating through the pandemic and stay relevant post-crisis. Players within and related to foodservice have created new solutions by adapting to this new normal. In this spotlight we will take a snapshot of the two fastest growing foodservice delivery regions, Asia Pacific and Latin America, review best in-class examples and analyze the key opportunities that can be put to practice in a post-pandemic viewpoint.
This report comes in PPT.
Delivery platforms manage to bring together a great mass of independent restaurants that exist in Asia and Latin America, promoting a wide range of products to new audiences. For many, this was the only channel they could turn to keep operating despite the high delivery fees charged for restaurants.
Discounts and low delivery fees in delivery apps allows consumers who previously used to eat in restaurants at a low price to continue to do so in times of quarantine, promoting the growth of the channel.
Non delivery players affected by the pandemic pivot towards foodservice delivery with new solutions and experiences. Diversifying the business portfolio becomes crucial.
As ordering food can become a routine, restaurants are rethinking how to add more value to “at home” occasions. New attributes can deliver a premium experience, raising the average spend in addition to brands standing out among endless restaurant listings found in delivery platforms.
Due to quarantines, families become a key audience and brands need to expand their variety to fit a wider range of tastes. Consumers are looking for convenience through low-priced family combos resulting in a great opportunity for players within fast food.
Restaurant operators and delivery apps are rethinking logistics due to long-term high demand. Dark kitchens, digital payments and tech will play a stronger role in the delivery speed without penalizing the quality of products.
Consumer foodservice is composed of cafés/bars, full-service restaurants, limited-service restaurants, self-service cafeterias and street stalls/kiosks.
See All of Our DefinitionsIf you purchase a report that is updated in the next 60 days, we will send you the new edition and data extraction Free!