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Key Strategies to Build Customer Loyalty

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New customer loyalty strategies are proliferating, as consumers’ expectations for loyalty increase. In this video, Euromonitor explores three trends in loyalty: value-driven loyalty, next-gen loyalty, and customer loyalty ecosystems. These trends allow consumers to take control of their loyalty experience and foster stronger relationships between companies and their customers.

To learn more about trends in loyalty, read our report, The Transformation of Customer Loyalty: A Pan-Industry View.

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The Transformation of Customer Loyalty: A Pan-Industry View

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The report observes the changing dynamics of loyalty in mobility, focusing specifically on the automotive, shared mobility and car rental industries. It…

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