Retailing

This report examines e-commerce usage and revenue share from e-commerce in different industries and countries. The e-commerce index helps to better understand which industries are leading and identify key success factors. The briefing also analysis…

Consumer Types can be a powerful tool to help companies better understand and appeal to their target markets. Consumers are grouped based on shared traits and preferences, companies can better develop products and marketing campaigns that resonate…

While e-commerce growth rates are normalising, the online channel remains a key one for brands, as retail becomes omnichannel. Riding this wave entails more than distribution. Brands must have a comprehensive digital shelf strategy, encompassing…

As companies and retailers compete in an increasingly dynamic e-commerce market, the need to understand promotional benchmarks and their impact on consumers has never been higher. In this Promotional Mechanics report, key questions across various…

The COVID-19 pandemic accelerated the digital transformation across the retail industry. Retailers, besides ramping up capabilities to better serve consumers in the online channels, also made in-store tech investment to create touchless retail…

In 2023, vending in Argentina registered exponential retail current value sales growth, although this can be explained mainly by the very high inflation rate in the country. Vending remained a small channel in the country, and insignificant compared…

In 2023, consumer footfall in terms of shopping and commuting returned to near pre-pandemic levels, providing a further boost for vending in Australia. Local consumers are now regularly commuting for work and school purposes once again. Although…

Vending saw good growth again in 2023, when Austria finally put the COVID-19 pandemic largely behind it and public life and consumer mobility finally returned to normal. During the pandemic and temporarily closed stores, there has been a lot of…

Vending in Belgium saw a flat performance in current value terms in 2023, as inflationary pressures weighed on household spending. With wallets being squeezed, consumers switched to channels offering better value-for-money. This was in spite of an…

Vending remained the smallest retail channel in Brazil in 2023, but continued to see solid current value growth. Most vending machines are located in semi-captive areas such as apartment buildings, offices, and university campuses, amongst others. A…