Explore Events by
View Event Calendar

Bank Customer Experience Summit

WESTIN CHICAGO RIVER NORTH 320 N Dearborn St | Chicago, IL 60654 - North America
Share:

Session date and time:

1 Sep 22 | CT: 09:30 AM - 1 Sep 22 | CT: 10:15 AM

This event is now complete. Check out our future events.

Digitally minded consumers are forcing financial institutions to rethink the way they do business. These consumers want to bank when and how it suits them. Financial institutions must innovate quickly to keep up with consumer demands and to respond to challenges from non-traditional competitors.
 
Bank Customer Experience (BCX) Summit will provide bank executives with powerful insights on these trends and highlight innovative technology to help today’s financial institutions transform themselves to serve consumers now and into the future.
 
Session title: Fintechs vs Banks: Rivals or Partners?
 
Session description: What really is a bank’s relationship to fintechs? Are they rivals that are fighting over the same customer base, or are they partners who are building a new financial world together?
 
In this session, banking panelists will discuss what their relationship has been like with fintechs and they will address whether they view these startups as legitimate challengers to traditional banks or as something else entirely.
 
Date and time of the EMI session: September 1, 2022 at 9:30am Chicago time
 
Name and title of all speakers involved: Ryan Tuttle, Senior Consultant, Euromonitor International
 
Register HERE.
 
 

Latest Content

Article

The Government Role in Real-Time Payments in Latin America

Victor Cardoso

Victor Cardoso

1 Oct 24

Consumer payment preferences in Latin America have shifted significantly since 2019, with electronic transfers challenging cash and card usage. Real-time payments (RTPs), which enable instant electronic transfers from different bank accounts, have emerged, reducing fees and increasing accessibility to new digital payment methods for both consumers and merchants in the region.

Event

Asian Business Banking, Finance and Insurance Summit 2024

David Zhang

David Zhang

Andaz Singapore 5 Fraser St, Singapore 189354 3 Sep 24 | SGT: 02:00 PM

The Asian Banking & Finance and Insurance Asia Summit returns in 2024, welcoming a new era of banking and insurance excellence. The theme "Financial Horizons: Shaping the Future of Banking and Insurance" positions this event as the cornerstone of shaping the future of financial services across Asia.

Article

Money 20/20 Europe: Key Takeaways on Fintech Trends

Ivan Khoruzhyy

Ivan Khoruzhyy

1 Aug 24

Euromonitor attended Money 20/20 Europe in Amsterdam, the Netherlands on 4-6th June, 2024. This large-scale conference featured many insightful discussions and bold claims. This article features a summary of the key takeaways from the conference.

Article

FinTech Transformation Across Key Travel Verticals

David Zhang

David Zhang

17 Jun 24

Amid post-pandemic recovery, travel firms have been competing for share of wallets, but many have been trapped by manual operations and cumbersome payment. Financial experience impacts overall customer satisfaction, so partnerships should be formed between travel firms and fintechs to transform internal and external processes, catching the 8% CAGR (2023-2028) opportunities in the USD1.6 trillion world market in airlines, surface transport and attractions.

Article

Money 20/20 Europe: What to Expect from Europe’s Largest Finance Event

Ivan Khoruzhyy

Ivan Khoruzhyy

3 Jun 24

Euromonitor International will be attending Money 20/20 Europe during 4-6 June 2024 in Amsterdam, the Netherlands. This large-scale conference will accommodate 8,500+ attendees from the continent’s financial institutions, regulators, government agencies, and fintechs.

Article

ByteDance - TikTok’s Parent’s Financial Expansion Objectives: Where Does Union Mobile Pay Acquisition Fit?

David Zhang

David Zhang

15 Apr 24

In April 2024, ByteDance was reported to acquire Union Mobile Pay (UMP) for CNY1.4 billion (USD200 million), pending regulatory approval. ByteDance operates popular social media and commerce platforms (TikTok and Douyin). This article analyses its strategic objectives of financial expansion, and the key threats and opportunities in relation to financial industries. UMP is considered to be a key chess piece of the game.

Our award-winning syndicated market research database provides detailed data and analysis on industries and consumers, across 1200 cities, 210 countries. We use advanced analytics and data science to identify and measure the effect of disruption to the economy, industries, costs and prices.

Explore Passport

Via helps you navigate a fast-changing digital marketplace. We extract and organise ecommerce data from over 1,500 online retailers in 40 countries providing daily updates on pricing, assortment size and key attributes.

Explore Via

Our consulting team specialises in deep exploration of your markets. Whether you are looking for more in-depth analysis of existing data, or to commission original new research we can help.

Explore Custom Research

More ways in which we collaborate with our clients using our data:

;